Shipping & Returns
At Homes N Living we ship most of the orders within 24 hours of payment confirmation. You will be advised of the shipping information via email once it has been despatched.
30 Day Returns Policy
We will be happy to assist you in returns and exchanges and accept return claims within 30 days of delivery.
If goods are found not as described or damaged you are entitled to a replacement or refund. To return unused, unwanted and undamaged products, you must notify us by writing to us within 48 hours of receipt of the goods.
The goods that will be accepted for return or exchange should be.
Returned with in the 30 day window of returns.
In resalable condition, unopened, sealed and new.
No damage.
We will appreciate your cooperation in making the returns and refunds smooth and hassle free by abiding by the following terms and conditions given below.
For goods that have been damaged in transit
- If there is a noticeable damage or shortage, make a note of it and inform us of the details of damage. Items that arrive damaged or defective will be replaced.
- If the product delivered to you has been sent in error by Homes N Living, the product should be returned unused and in saleable condition. No charges would be levied on the customer.
Change Of Mind
If product was ordered by you in error or there is a change of mind, no problem! Let us know via email the details of your purchase i.e. Order Number, Product details and your reason for return.
For the change of mind returns you will be refunded the purchase amount (minus the original postage paid). The product should be returned in an unused and saleable condition.
The customer is responsible for shipping charges on the return.
No refunds or exchanges available sale items and custom orders, books and certain other items marked as non-returnable.
Always ship your returns via an insured carrier with tracking. Homes N Living does not accept liability for returns that arrived to us damaged.
Free shipping is not available on sale and discounted products.