Returns

Returns will be issued for faulty goods only, or unless prior permission has been granted. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To arrange a return contact us to request a return authorisation form and authorisation number. Goods will not be credited or replaced unless an authorisation number has been issued.

Exchanges

We only replace items if they are defective or damaged, or unless prior permission has been granted. If you need to arrange an exchange contact us.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.